Contact Us
Office Hours
Our Current Office Hours:
Monday through Thursday:
8:00am-4:00pm
Friday:
8:00am-2:00pm
Important Notice
If your e-mail address utilizes junk e-mail (spam) filters, you will most likely be unable to receive any e-mail messages from Incline Software, including all e-mail messages sent out concerning orders, problems, and questions.
Please check your junk e-mail (spam) folders for messages from addresses containing @ancquest.com. You may also want to add the e-mail addresses ancquest@ancquest.com and support@ancquest.com to your trusted senders list to ensure that you will receive any follow-up messages in the future.
Privacy Policy
You can read what Incline Software does with your personal information on our Privacy Policy page.
Returns Policy
You can read about how Incline Software handles refunds on our Returns Policy page.
Sales and Purchasing Questions
Phone (Local to Salt Lake valley): 801‑280‑4434
Toll-Free Phone: 1‑800‑825‑8864
Hours (Mountain Time):
- Monday through Thursday: 8:00am-4:00pm
- Friday: 8:00am-2:00pm
E-mail: aqsales@ancquest.com
Technical Support
Phone: 801‑280‑4434
Hours (Mountain Time):
- Monday through Thursday: 8:00am-4:00pm
- Friday: 8:00am-2:00pm
E-mail: support@ancquest.com
Other/General Contact
Phone: 801‑280‑4434
Hours (Mountain Time):
- Monday through Thursday: 8:00am-4:00pm
- Friday: 8:00am-2:00pm
E-mail: ancquest@ancquest.com
Mailing Address
Incline Software
PO Box 95543
South Jordan, UT 84095‑0543
USA
E-mail Newsletter
You can subscribe to the free Ancestral Quest E-mail Newsletter
Internet Discussion Groups
General Discussion Group for using Ancestral Quest: https://groups.io/g/AncestralQuest - If you are going to use AQ with the FamilySearch Family Tree features, you may want to also join that group, below.
Discussion Group for the LDS and FamilySearch Family Tree features of AQ: https://groups.io/g/AQ-FS
