Installation from Two Smaller Downloads - Step 2
Note that Ancestral Quest installs in two parts.
Be sure to install the AQ Basic Setup BEFORE you install the Collaboration Support.
You MUST have your Internet connection active to complete the install. (We have ommitted some of the support files that are typically pre-installed on newer machines to keep the size of these downloadable files small. If these files are not pre-installed on your system, the installation program will need to download them during the installation process.)
If you get an error message during the installation of the Collaboration Support, ignore the message and continue. Then run the Collaboration Setup again. (If there is a problem on your computer, the installation program will make some corrections on the first pass that will allow it to complete successfully on the second pass.)
If you get a message at the start of the Collaboration Support setup, indicating that you need to update your version of MS Internet Explorer or the Y2K update for Win95 or Win98, you cannot continue until you have performed these updates. Click Here to find links to the Y2K Update pages.
If you are having trouble with the installation, and your problems are not addressed on this page, please visit the Troubleshooting page for more help.